Our professional service team is committed to eliminating and managing pests in your home or business. CUSTOMER SATISFACTION GUARANTEED

CUSTOMER SATISFACTION GUARANTEED


Customer Satisfaction Guaranteed

Our Proven Performance Guarantee is designed to provide our clients with a measure of insurance and peace of mind that is unequaled in the pest control industry We stand behind our commitment 100% and reinforce our mission with the following guarantees:

Bug Johnsons Guarantees You Immediate Satisfaction

It begins with our comprehensive initial intensive program. The intensive program is designed to eliminate your pests. You are under no obligation to pay us for the intensive treatment until the pests are gone.

Bug Johnsons Guarantees Your Ongoing Satisfaction

Having completed our initial intensive program to your complete satisfaction. we then begin a regular maintenance and service program with features detailed below. If new cockroach or rodent infestations occur between scheduled service visits, Bug Johnsons will do the following:

  • a. Take immediate action to correct the pest problem to your satisfaction at no additional charge. We will respond the same day if you call our office before noon or by the end of the next business day if you call us between noon and 5:00 P.M., or your next month\'s service is free.
  • b. Follow-up services will be scheduled as determined by the presence of the following:
    • 3 or more cockroaches - weekly until resolved.
    • 2 or more mice - weekly until resolved.
    • 1 or more rats [inside or out) - every other day until resolved.
  • c. If we do not resolve a recurring pest problem to your satisfaction, Bug Johnsons will, at your request, refund all monies paid under the current contract up to one year.
  • d. If a federal. state, county, or city regulatory official cites your establishment for a cockroach or rodent infestation, Bug Johnsons will pay the fine up to 51,000.00.

Bug Johnsons Quality Assurance Department will assist you through intervention and negotiation with the Health authorities to resolve any compliance matter related to pest infestation...at no charge.

You are always fully protected by this GUARANTEE when you are actively participating in the program as outlined.